Dell laptop randomly shuts down. Running Dell Hardware Diagnostics Your computer might be experiencing shut down problems due to a hardware issue. I found this event: I am sure this event is related to turn off, how should I solve this? any Idea? Nov 30, 2024 · Are you a Dell user scratching your head as your perfectly functional laptop suddenly powers down out of nowhere after the Windows 11 24H2 update? Welcome to the club! If frustration were a currency, Dell device owners would be rolling in riches right now. A hardware test on your computer's memory, hard drive and other components helps isolate potential hardware issues. I think this is being caused by either a Dell, Intel, or Windows update, because I never had this problem in the past. This started to occur after both a Windows update and an Intel drivers update (both were updated on the same day). Many Dell laptop users have experienced this issue, and it can be frustrating and time-consuming to resolve. The most persistent at this time is having the machine shutdown after a period of non-use, then requiring the power button to be held down for 6 seconds, released, then a brief press to start the machine, which then goes to a blue screen saying the software did no load properly. Completely random, while plugged in with full battery charge. Below, you’ll find a thorough guide to diagnosing the root causes, applying practical fixes, and preventing future power issues. In this article, we’ll explore the common causes of unexpected shutdowns and provide step-by-step solutions to help you prevent your Dell This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows. Back and forth with Dell and updated everything and even had to reinstall Windows twice for them Mar 21, 2025 · Are you tired of your Dell laptop shutting down unexpectedly, causing you to lose important work or disrupting your workflow? You’re not alone. In the beginning, it would happen once a week, but now it happens about 20 t Very interesting! Wish I came across your previous posts earlier. If your Dell laptop has been randomly shutting down on Windows 10 or Windows 11, don’t worry—you’re not alone. Using SupportAssist Run the SupportAssist full system test. Nov 10, 2020 · The Full Story: Back in Mid-October, my laptop started to randomly enter the shut down screen while I was working. If the computer shuts off with a blue screen of death, that’s different from the power being Oct 22, 2023 · My Dell XPS 15 9500 keeps randomly shutting off. If it only happens when particular applications are open, it may be a software issue. The laptop is three years old, and this issue started a few months ago. Nov 12, 2021 · Laptop Shuts Off Randomly? Note the Context Does the computer shut down randomly or only when you do specific things? If it shuts down under heavy use only, that may point to heat issues or overclocking problems. Jun 19, 2025 · This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows. Jan 18, 2023 · If your PC shut down unexpectedly or did it restart automatically, Use these instructions to discover why this happened on Windows 11 or 10. . But no worries—I’m here to break down Feb 12, 2023 · Random shutdown and power off My machine has a long history of faults. I have a similar issue, but instead of shutting down, the laptop goes into hibernate. If the computer shuts off with a blue screen of death, that’s different from the power being Jul 25, 2021 · I bought a Dell G3 15 laptop a month ago, and it keeps turning off randomly, it's not often, in a month it turned off 4 times but it's annoying. The Event Viewer shows a Critical Battery Trigger Met during these hibernations. mqsvf zeznfvk xagofs fjid bdgjp nrvfa cuqvm yhkx purdc ztazt
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