You cannot log on using a smart card. After some digging I've found a cause and solution.

You cannot log on using a smart card. Check with RSOP on client if there is a policy in place disabling this . Contact your system administrator to ensure that smart card logon is configured for your organization. . On this particular DC there were errors about Kerberos and KDC certificate. For smart card this is because the browser may cache the token or PIN. Apr 19, 2017 · When you implement StoreFront and NetScaler Gateway with Citrix new Federate Authentication Service (FAS) for SAML authentication you almost inevitable will face the "You cannot login using smart card. Please close this browser to protect your account”. After some digging I've found a cause and solution. I guess this happens when you've been inactive for a while, is logged out from Citrix, and then tries to log back in? If so: clear cookies. Use of smart card in double hop is supported only when both hops are via ICA protocol using smart card virtual Sep 26, 2022 · We have a customer in the health care business that uses smart cards for logon to their Citrix environment. Feb 15, 2024 · You cannot use a smart card to log on because smart card logon is not supported for your user account. It's likely just cookies or something holding it up. There are multiple solutions to this issue. For SAML this is because when you log out of StoreFront it does not perform a single log out with the SAML provider so they may have an active session. Sep 18, 2019 · We're trying to enable smartcard authentication using the article https://docs. It occurred only for users in one location (different city, different DC). Solution 1. Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. pdf but at the end of configuration we have an error "Cannot log on using smart card". Jul 17, 2024 · Resolution It is recommended that users close their browser after logging off from smart card or SAML. For more information on how to set up smart card logon, see Set up smart card logon in Active Directory. Test. Close the browser window and/or use an InPrivate browsing session. Please close your browser to protect your account" error after you logout from StoreFront. Mar 20, 2025 · Error received: "You cannot log on using a smart card". aspx page fails indicating this is a MS issue mapping client certificates to IIS. May 6, 2024 · There were an error: Smart card login is not supported for the user account. Feb 21, 2023 · When I access it with two cards from the same issuer, workspace let me choos, which certificate I want to use. This scenario is not tested. js here: C:\inetpub\wwwroot\Citrix\CitrixBlahWeb\custom Jul 12, 2024 · Double-Hop or Nested Smart Card Login in Combination with RDP Running an RDP session inside an ICA session (ICA -> RDP) or an ICA session inside a RDP session (RDP -> ICA) by using Smart Card credentials is not supported on Citrix Virtual Apps & Desktops. May 4, 2023 · After you login to the gateway and logoff from the gateway or storefront url, when you try to login again on the same browser or same tab, you might end up in the error, “You cannot login using smartcard. com/en-us/storefront/downloads/smart-card-configuration-for-citrix-environments. Problem is, when I access it with smart card and some diferent device used for authentication (bank card, login token etc. This article describes all the error codes for smart card logon to Windows and how to troubleshoot them. Feb 10, 2025 · On server side verify that "Citriix Smart Card" service is running. NS/SF SAML issues Has anyone successfully resolved the "You cannot log on using a smart card" message? This is what happens: - User logs in -Session times out -User goes back to agvip page and they get the smart card message -User has to close browser and come back in Added this to the script. The customer is having issues with failed logins after launching their published desktop. Also verify that "Smart Card authentication" is enabled in the CWA Windows Cient Policy. Verify that smart cards are redirected via RDP On the client side ensure that the "Smart Card Service" in running . The smart cards they use contain more than one certificate for authentication to their internal environment and to external partners. ). Please contact your IT administrator". In that case, I'm geting error: "Can't read smart card. citrix. cisd ekhok zsxj renf yucw caodq hnyt ikxt mrdo orw

26th Apr 2024